FAQ

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Frequently Asked Questions

01.

General Questions

Yes, we stand behind our work. We offer satisfaction guarantees to ensure you’re happy with the results of our pressure washing services. If you’re not satisfied, we’ll work to make it right.

It’s not necessary for you to be present during the service, but we do recommend that you secure any pets and move any delicate items away from the areas being cleaned for your peace of mind.

The frequency depends on several factors, including the climate, the type of surface, and the level of dirt and grime buildup. As a general guideline, most homeowners benefit from pressure washing their homes annually to maintain their appearance and prevent deterioration.

Yes! We often provide discounts for bundled services. Please inquire when requesting your quote.

 

02.

Services Info

We provide a range of exterior cleaning services, including pressure washing, soft washing, window cleaning, gutter cleaning, roof cleaning, concrete sealing, concrete cleaning, siding cleaning and deck/patio cleaning.

Yes we can! Those dark spots aren’t just dirt, they’re typically a species of mold called “Gloeocapsa magma” that are common in North America. This mold feeds off of the filler that your shingles are comprised of, literally eating your roof! Its important that as soon as you notice those dark streaks on your roof, you get them clean as soon as you can.

We prioritize environmental responsibility and the safety of your family and pets. We always do our best to use biodegradable, eco-friendly cleaning solutions whenever possible to minimize our impact on the environment.

Soft washing for roofs is a low-pressure technique used to clean and treat roofs without causing damage to the surface. Unlike power washing, which uses high-pressure water to remove dirt and grime, soft washing utilizes a gentle stream of water combined with eco-friendly cleaning solutions. These solutions are specifically designed to kill algae, moss, mildew, and other organic stains that commonly accumulate on roofs.

While using powdered zinc powdered products can clean your roof for a lower price and is a service we offer upon request, there are several distinct downsides. The granules in those products utilize sulfates that can cause discoloration due to excess zinc and cause runoff into the ecosystem causing further damage. Our softwash brightens the look of your roof while having no impact on the environment.

03.

Other Questions

We operate Monday through Friday, from 8 AM to 5 PM. We also offer flexible scheduling to accommodate your needs.

Absolutely! We follow all safety protocols and guidelines to ensure a safe working environment for our team and your property.

We accept cash, credit/debit cards, and electronic payments. Please inquire if you have a specific payment method in mind.

We typically do not require a deposit for our services, but larger projects may require a partial payment upfront. We’ll discuss this during the quoting process.

Customer satisfaction is our priority! If you’re not happy with our work, please contact us within 24 hours, and we’ll do our best to address your concerns.

If you have any other questions or need more information, feel free to reach out to us directly! We’re here to help.

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